Projekbeskrivelse

Digital Change Agent

Continuing training for administrative staff

Digital Change Agent

Continuing training for administrative staff

Clients //

Nesta

Background//

A study by HK and LO (now FD) shows that 730,000 Danish workplaces and job functions are expected to become automated over the next 20 years, and 130,000 of these jobs are currently occupied by HKs. 68% of HK’s members believe that within the next 5 years they will need new skills and qualifications. This was the starting point for the training program ‘Digital Change Agent’, which is part of the British innovation fund Nesta’s program ‘FutureFit’.

Solution //

Digital Change Agent is a qualification course for HKs working in office, administration, sales and service. It was launched in 2019 by a partner circle of HK Capital and HK Privat, Nesta, Google.org and IVEKST. KPI Communications was responsible for the project management.

 

The goal of Digital Change Agent is to promote the development of skills for the future and thus ensure a continued inclusive and productive workforce in the 21st century. By preparing HKs with digital skills and thereby transforming them into Digital Change Agents, they can help create digital change in their workplace. The teaching is based on an ‘action plan’ which aims to equip the students with a clear plan on how they can streamline internal workflows, optimise data processes, provide better online customer service and much more. The course extends over five modules so that the students between the individual modules can implement and work specifically with their new learning in their workplace.

KPI Communications delivered //

  • Idea and concept development
  • Teachers
  • Teaching plan and teaching material
  • Project management from A-Z
  • Graphic identity
  • Stakeholder management
  • Planning, conducting and evaluating
  • Community management
  • Website development and handling
  • Marketing material

Results //

The Digital Change Agent has a positive influence on the students’ motivation and attitude towards the digital job market of the future. Six successful courses have been held since the project kicked off in autumn 2019, and more than 80 people have completed the course and upgraded their skills to the digital age.

Partners //

HK Hovedstaden, HK Privat, Nesta, Google.org and IVÆKST – including KPI Communications.

Do you want to offer Digital Change Agent or a similar course in collaboration with KPI communication?

At KPI Communications, we are ready to tailor a course for your target audience. We can help you from start to finish, and we deliver the results you need. Contact us below for more information

Enter your name and phone number below, and we will call you for a non-committal chat.

    Do you want to offer Digital Change Agent or a similar course in collaboration with KPI communication?

    At KPI Communications, we are ready to tailor a course for your target audience. We can help you from start to finish, and we deliver the results you need. Contact us below for more information

    Enter your name and phone number below, and we will call you for a non-committal chat.